I HATE AT&T!!

Can you believe it? I’m still in shock! I disconnected my beloved computer on September 1st in our old house–and hooked it up later that evening in our new house—and NOTHING! Nothing until today! I was supposed to have my DSL hooked up 3 different times–waited on hold with AT&T for 20 minutes a shot to make sure there was a work order–every time I was given a waiting time of three days. After the last confirmation for the 10th of September which never happened–my husband got a call at work congratulating him on his choice of AT&T and letting him know that his new DSL order would be up and running on the 18th of September. My husband LOST IT!! He was screaming and swearing at the poor customer service rep who just called to congratulate him. He was dropping F-bombs on her (he NEVER does that) and just venting 2 weeks worth of rage! She was able to move the date up from the 18th to the 17th—’don’t strain yourself there lady’–and then yesterday when they set up the DSL, they disconnected the phone line. So again–no internet! Finally at 2 pm today–the guy was out fixing the phone line, and the DSL went out–his response–”give it an hour”! So 4 hours later, my husband sat on the telephone for nearly 2 hours trying to get it all worked out. As you can see–he was successful–but all I want to say is:

I HATE A.T. & T.!!!!!!!